Delivery charges include packing and postage. Standard UK delivery is FREE for orders of £75 or more and £6 for orders under £75 (see UK exclusions below). Orders before 2pm will be despatched on the same day. Bespoke orders such as our leather pigment colour matching service will be despatched within 3-5 days. All orders require a signature on delivery so please inform us if you have any special instructions to relay to the delivery driver – ie. leave with a neighbour etc…
UK Exclusions: Orders to the Scottish Highlands and Islands, Isle of Man, Isle of Wight, Northern Ireland, Scilly Isles and the Channel Islands are excluded from free delivery and the shipping cost is £17.95. From the time of placing an order, 7 working days should be allowed for delivery – depending on stock (see point 1 below).
We deliver to many countries throughout the world, except the United States America. Shipping costs are £24.00 to Europe. International Delivery times vary between 7-14 Working Days of your order being placed (see point 1 below). For delivery prices to countries outside of Europe please contact Gliptone Europe email@example.com.
All deliveries to destinations outside the UK may be subject to import duties and taxes – each levied by the importing country when the delivery arrives in that country. All applicable duties, fees and any additional charges for customs clearance will be the responsibility of the customer. Before placing an order, it is the customer’s responsibility to check that any products ordered from gliptoneeurope.com comply with state and federal government import regulations.
Please note that due to restrictions on shipping aerosols by air, we are unable to supply our Leather Sealant Lacquers or other aerosols to countries outside the UK and Europe.
1. We will do our absolute best to meet our stated delivery times but they cannot be guaranteed – this is subject to stock and courier availability and demand.
2. In the event of any issue with transporting non-standard items or high costs to deliver to a remote area, we reserve the right to cover our postage costs but we will always get in touch with you before dispatching your order to update you.
3. Orders weighing more than 5kg are likely to attract additional Delivery Charges – we will advise if this applies prior to shipping.